Client & Customer Testimonials

We’ve worked with Afton Tickets for our own events and many of our clients’ events. As a professional production company, we’re expected to build success in all areas of events for our clients. The Afton Tickets system and staff has been a critical part of our success! Afton has provided a tool to not only provide accurate reporting, but allows customization to apply and analyze pertinent data as we review success, and set goals – programming, fee schedules and attractions. Before Afton, many of our clients were over reporting attendance and using inaccurate data to project budget plans. Now our clients are able to accurately determine sales, attendance and track trends. On the user front, the Point of Sale tools are straightforward and easy to use, flexible based on need from scanners to registers, drastically reducing wait time, lines and improving customer service at point of entry. Online ticketing is efficient, simple and streamlined. Afton support staff has always been top notch, and communication is simple and on my terms, whether text, messenger, email or phone. They continually create new features which react to the needs of their users and clients. The backend Client Portal is very intuitive, and allows for great flexibility in building ticketing and packages. Tools to capture consumer data and build on customer data bases are provided and easily exported for use in direct email campaigns. I recommend Afton Tickets every chance I get!

We have been using Afton Tickets for several years and they’ve been amazing to work with. Every person we’ve dealt with is reliable, always there for us, and have become great friends of ours! There is always at least one Afton person onsite at all times during our event. Before and after our event, they are only a phone call, text, or email away. If we decide we need more equipment, ticket stock, or anything else… they make it happen ASAP! Afton Tickets has been a great addition to our festival family!

Prior to working with Afton Tickets, our company used a variety of online ticketing platforms and while these other platforms got the job done. There was no personal touch, no equipment provided, and customer service was spotty. We were referred to Afton by one of our vendors and we are so happy we decided to make the switch. Ryan and Katie have been a phenomenal help making the transition and they have both gone above and beyond our expectations. The platform in general is clean and easy to use, our event attendees have mentioned the ticket buying process being much easier. When it comes to onsite ticket sales, the Afton system has cut our box office waiting times in half. The systems reliability, user friendly features, and cash handling/tracking has made running our events much smoother. With our specific event there are two checkpoints where a ticket needs to be scanned. Afton’s handheld ticket system has made scanning and tracking tickets much easier compared to our old hole punching system. Overall, Afton tickets has helped us to deliver a more professional and personal ticketing experience for our guests and we are excited to continue our partnership on many more events in the future.

We at the Mid-Willamette Family YMCA had an event to organize in a very short time, and Afton not only worked out for us logistically for what we needed, but were incredibly easy to work with throughout the planning and implementation. They were quick to respond to emails, and made changes to the online sales page multiple times as we had to make adjustments. The day-of-event support was perfect. Katie came on site and did a great job training the volunteers and staff on how to use the machines, and was nearby to help troubleshoot any problems. (There were no problems, but it was great having her there). I would highly recommend working with Afton tickets and we will be reaching out for any future ticketing needs.

We've worked with Afton on behalf of our clients to help them dramatically improve their entry and ticketing process. At one event, tickets were sold via a home-grown mechanism on the client's website and event staff ended up with a paper list to check people off at entry - it was slow, inefficient and error prone. For the next event, we switched the client to Afton mid-way through the ticket sales process. The customer support at Afton was fantastic - they were able to seamlessly import existing sales into the Afton platform, and all new tickets sales from that point on went through Afton. Come event day, we had everything we needed in a single, comprehensive, electronic system. Afton provided us with entry scanners that we used to dramatically improve the entry process and speed for attendees. Thanks to Ryan and the team for all of their help!

Afton Tickets parking solutions and support are unmatched. They have listened, added, and customized features specific for our event. They care about us and we are looking forward to even more successful events.

Working with Afton Tickets has been a wonderful experience. The data and reporting we receive has really helped us grow our attendance. They are extremely affordable and there were no hidden fees.

Afton Tickets is a blessing! We struggled as an event to find a ticketing solution that worked for us. So many companies were not flexible enough to meet the needs of our event. We are a complex event with multiple ticket options. This was a problem for other companies. Afton had solutions that made sense. The platform is easy for our customer base which is key and they treat you like family!

As the owner of a Marketing & Media firm with a focus on Fairs & Rodeos, a majority of our clients have ticketing needs. Fortunately, Afton exists! We've had the pleasure and the privilege to work with Afton since 2014. From annual events with one-time ticketing needs to entire series with 15 to 20 events per year or more. Afton provides excellent service and support. They have always graciously met our needs, the needs of our clients, with a willingness to continuously exceed our expectations. Our company solely refers to and recommends Afton for all of our clients' ticketing needs. We recommend Afton without hesitation. If quality, knowledge, friendliness, and a willingness to always strive for perfection while receiving top-notch service is what you seek, go with Afton Tickets!

Afton has really helped us gain control of our gates and admissions. It gives us answers where we never had any, cut down on unpaid admissions, and worked with us to continually grow our revenues.

When the line was long and would have been standing in the rain these guys stepped up. We upgraded and in less than 5 min were in to enjoy. Thanks Afton

I used this company to purchase tickets for a small town rodeo, it was a great experience! I would definitely use them again! Very simple and easy to use.

I purchased tickets on the wrong date. When I called the agent quickly changed them and did not charge me for the change. The agent was friendly and courteous which also made buying tickets from Afton a good experience.

My experience with Afton Tickets was a 10. I especially loved the e-ticket option, no waiting for tickets to arrive in the mail, easy streamlined entry - just show your e-ticket and have them scan the QR code, then delete. So simple and no waste. Being this was my first time purchasing tickets from Afton Tickets, I'd say they're doing a great job. Thank you,

Excellent customer service and follow up! We were pleased with the ticketing and had a wonderful time at the event. Afton Tickets is superb!

Using Afton Tickets was fast and user friendly. Printing my ticket was easy ...I give it a big 10!

Worked at Afton back in 2010 and 2011 when their ticketing site was in its infancy. It has dramatically improved and I love being able to purchase tickets from a local company with minimal fees versus a big company like TicketMaster.

super easy and no hassles. was able to get a mobile ticket asap

Super fast and efficient. No waiting in line. Tickets were waiting for us when we arrived at the venue. Great service!

Smooth, easy transaction! Prompt delivery of the tickets, no crazy fees, and no issues at all!