Afton Tickets was founded in 2012 by Ryan Kintz and Amelia Kintz. Our goal was to help empower Event Organizers by providing a ticketing solution that met all of their needs, had no hidden or exorbitant fees, and provided the highest 1-on-1 service before, during, and after each event. We provide online ticketing, box office admissions for day-of cash and card sales, mobile parking point of sale systems, and backup wifi internet.
We are an independent company based in Portland, Oregon. Unlike the larger ticket company monopolies, we know our clients on a first-name basis and we are always only a phone call away. No ticketing company does more for their clients than we do. We offer fair and low service fees to the customer, potential profit share opportunities for our clients, and our equipment rental rates & staffing costs are considerably lower (sometimes completely waived).
Ryan Kintz and Amelia Kintz have produced over 14,000 live concerts in 60+ U.S. cities and 6 Canadian cities since 2004 with their other company Afton Shows. Concerts and live events are in our DNA. We have experienced firsthand the way larger ticket companies treat their customers and we saw that ticket service fees kept climbing higher and higher for the events we were attending. We used our experience in building custom software for our live concert operations to build the Afton Tickets platform and box office event staff app. Ryan and Amelia have worked onsite at their client events, in the trenches, optimizing the system and ensuring it’s not only user friendly, but fool proof. Our experience onsite during 100,000 attendee events allowed us to grow our system’s features, capabilities, and user interface to be more intuitive then other ticket systems.
We listen to our clients, and build custom features to meet their needs. When we first meet with a potential new client, we spend the time to learn about their event, their needs, and the "pain points" that they’re looking to solve before we even get into our presentation. By keeping the Event Organizer and Event Attendee as our focus, we ensure that our clients are taken care of and each event attendee has a world class experience during ticket purchase and upon event entry.
What makes us different? Everything. We guarantee that no company will give you the time, attention, services, or features that we offer at a lower price. Time and time again, we’ve put proposals on the desk of clients where we’re saving them $8,000 on equipment rental fees, cutting the service fees to their customers by 40%, and providing a dedicated account manager they can reach 24/7 by phone or text instead of being ignored by their current ticket provider.
Despite our rapid growth since 2012, we’ve continued to hold true to our core values: to treat every Event Organizer and event attendee like a a person, not just another ticket sale. Every client has personal 1-on-1 attention. We either provide an Afton Tickets rep onsite during larger client events for real-time support, or we provide an on-call Afton Tickets rep during client events so that if an emergency or question comes up, we can help resolve it immediately.
We believe the live events industry makes our world a better place. Experiences at events bring people together. So, if we can help Event Organizers save money, grow revenues, increase their attendance, and provide a better customer experience – we are doing our part to bring joy into the lives of others.